1 Introduction
Welcome to 77j7. We understand how valuable your personal information is to you. That is why this Privacy Policy Built with full transparency — so you clearly understand what data we collect, why we collect it, and how we keep it safe.
This Privacy Policy This applies to 77j7's website, mobile app, and all its services. By using the 77j7 platform, you are considered to have accepted the terms of this policy. We therefore encourage you to read it in full before getting started.
Our Privacy Policy Written in plain language so you can understand everything without any technical complexity. If you have any questions, our support team is always ready to help.
In summary: Your data is used solely to improve your experience. It is never sold to third parties.
2 What information we collect
77j7 collects certain data to deliver its services and maintain platform security. Below is a full breakdown of what is collected and under what circumstances.
| Data Types | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Registration |
| Contact information | Email, mobile number, address | Registration |
| Identity Verification | NID, passport, selfie | KYC verification |
| Financial information | Payment methods, transaction history | Deposit/Withdrawal |
| Gaming Activity | Bet history, game logs, session data | During Gameplay |
| Device Information | IP address, browser, operating system | Automatic |
We only collect data that is genuinely necessary for delivering our services and meeting legal obligations. We always avoid collecting information beyond what is needed.
3 How Your Information Is Used
77j7 uses the data it collects solely for specified purposes. We never use your information for unnecessary or unauthorized activities.
- Account management: To create, verify, and secure your account.
- Service Delivery: To process gaming activity, deposits, and withdrawals.
- Security Assurance: To prevent fraud, collusion, or other harmful activities.
- Legal obligation: To comply with Anti-Money Laundering (AML) and other regulatory requirements.
- Contact: To send important account updates, promotional offers, or support messages.
- Service improvement: To analyze data and improve the user experience.
- Responsible Gaming: To identify signs of problem gambling and provide timely support.
Marketing communications: We may send you promotional emails or SMS messages. You can opt out at any time through your account settings.
4 Data Sharing Policy
77j7 never sells or rents your personal information to third parties. However, certain data may be shared in the limited circumstances described below.
- Payment processor: The necessary information is sent to bKash, Nagad, or other payment gateways to complete your transactions.
- Verification service: Information may be shared with licensed identity verification providers for the KYC process.
- Law enforcement agencies: Information may be disclosed to authorities in the event of a court order or legal obligation.
- Game Provider: Limited data may be shared with the relevant provider to resolve game-related disputes.
- Responsible Gaming Organisations: We may liaise with organisations dedicated to problem gambling prevention where necessary.
All third parties we work with are bound by strict confidentiality agreements and may only use your data for specified purposes.
5 Cookie Policy
Cookies are small text files stored on your device. 77j7 uses cookies to keep the platform running smoothly and to improve your experience.
Types of cookies we use:
- Essential cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
- Performance Cookies: Helps identify where the site is slow and which pages are used most.
- Functionality cookies: Used to remember your language preference, game settings, and other personal preferences.
- Analytics cookies: Used to analyze user behavior and enhance service quality.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the platform functions.
Please note: 77j7 never uses third-party advertising cookies. Your browsing data is never passed on to advertisers.
6 Data Protection Measures
77j7 uses industry-standard technologies and practices to protect your data. Our security measures are reviewed and updated on a regular basis.
- 256-bit SSL/TLS encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Firewall protection: Advanced firewall protection to prevent unauthorized access.
- Regular Security Audits: Independent third-party experts conduct regular system audits.
- Data Encryption: Stored data is also kept in encrypted form.
- Access control: Only authorized personnel can access the data they need.
- Incident response plan: Preparedness to act swiftly in the event of a data breach.
In the event of a security breach, we will notify you and the relevant authorities within the timeframe required by law.
7 Your rights
77j7's Privacy Policy You have a number of important rights over your personal data under applicable regulations. We respect these rights and are always ready to act on them.
Right to Access Your Data
You can view what information we hold about you.
Right to rectification
You can request corrections to any inaccurate or outdated information.
Right to erasure
You can request the deletion of your data under certain circumstances.
Right to restrict processing
You can restrict how your data is used in certain cases.
Right to data portability
You may request a copy of the data we hold about you.
Right to object
You can opt out of marketing communications at any time.
To exercise these rights, please contact our support team. We typically respond to requests within 30 days. Please note that certain data may not be erasable due to legal obligations.
8 Data Retention Period
77j7 retains your data only for as long as it is genuinely needed. Any information that is no longer required is automatically deleted after a set period.
| Data Types | Retention period | Reason |
|---|---|---|
| Account information | Account closure + 5 years | Legal obligation |
| Transaction records | 7 years | Financial regulatory requirement |
| KYC documents | 5 years | AML Law |
| Gaming Logs | 3 years | Dispute resolution |
| Support chat | 2 years | Quality of service assurance |
| Marketing preferences | Until opt-out | User preferences |
Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified.
9 Minor protection
The 77j7 platform is strictly for users aged 18 and above. We do not knowingly collect information from minors or allow them to participate in gaming.
- Date of birth is verified at the time of registration.
- Additional age verification documents may be requested in cases of suspicion.
- Any account found to belong to a minor will be closed immediately.
- Any data collected from a minor is deleted immediately.
If you believe a minor is using 77j7, please contact us. We will take immediate action.
For parents: We recommend using parental control software to keep your children away from online gaming.
10 Policy Changes & Updates
77j7 may, as needed, update this Privacy Policy reserves the right to make updates. Policy changes may occur due to changes in law, the introduction of new services, or security improvements.
- You will be notified by email or via the platform before any significant changes take effect.
- The date of the latest update will always be shown at the top of the page.
- Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
- Previous versions are available upon request.
We recommend visiting this page regularly to stay up to date with the latest Privacy Policy You are always kept up to date.
11 Contact
For any privacy-related questions, concerns, or complaints, please get in touch with us. Our dedicated privacy team is available 24/7 to assist you.
Email: [email protected]
We typically respond within 24 to 48 hours. Complex matters may take up to 30 days. You will be given a reference number to track the progress of your request.
For more information about our services About us Visit the page or FAQ Find answers to frequently asked questions on the page.